Had word recently from Enable NSW. BooBoo's wheelchair has been approved. However, a second cushion cover was not approved.
You may wonder why we would want a second cushion cover.
Well, like her brother, BooBoo's bladder is, well, let's say somewhat unreliable. Our oldest's bladder has deteriorated now to full incontinence. We're talking neurogenic bladder, nappies and intermittent catheterisation here.
We keep trying with the undies. You know, use it or loose it. Train those muscles to strengthen and all that.
But it means we have many accidents. Plenty of spare clothes and wet undies. And nappy blow outs. A
nd wet pillow covers.
And when you have a wet pillow cover it will start to smell. So it has to be washed. And dried. Which means we don't have a pillow cover for a few days. Which means BooBoo sits on an uncomfortable and sticky plastic and foam pillow. Which is why we ordered a second pillow cover.
Makes sense when you have continence issues no?
Unfortunately though, it turns out you cannot request a second pillow cover for a wheelchair unless you have a medical certificate from an incontinence nurse proving your in continence.
As we did not produce such a letter of confirming her incontinence we were denied the second cushion by Enable NSW.
However just yesterday I received notification that BooBoo has been approved for incontinence products by Enable NSW. Because, you know, the incontinence nurse at Westmead filled in the paperwork for this, certifying BooBoo's incontinence.
So I rang Enable.
Still need to prove BooBoo's in continence for a second pillow cover with a letter from an incontinence nurse. Because we all have too much time on our hands it seems.
Logical, or what?!